RFS Hydraulics
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    • RFS Hydraulics
    • MHA Zentgraf
    • Eaton
    • AF Hydro
    • Oleo Tecnica
    • Inteva
    • Both-well
    • KPL Industry
    • Nibco
  • Products
    • Pipes and Tubes >
      • Stainless Steel Tubes
      • Stainless Steel Pipes
      • Hydraulic Steel Tubes
      • Copper Pipes
      • Copper Coils
      • Walform Tube
    • Pipe Clamps >
      • Stauff Clamps
      • Tubeclo Tube Clamps
      • Stauff Anti Corrosion Clamps
      • Tubeclo Rubber Insert Clamps
    • Flanges >
      • Hydraulic SAE Flanges
      • Square Flanges
    • High Pressure Valves >
      • High Pressure Ball Valves
      • SAE Flange Check Valves
      • Needle Valves
      • SAE Flange End Ball Valves
      • High Pressure Check Valves
      • ISO 6164 Ball Valves
    • High Pressure Fittings >
      • Compression Fittings
      • Ferrule Fittings
      • Forged Pipe Fittings
      • JIC Fittings
      • Quick Release Couplings
      • Pipe Adapter Fittings
    • Low Pressure Valves >
      • Ball Valves >
        • 1 Piece Ball Valve
        • 2 Piece Ball Valve
        • 3 Piece Ball Valve
        • L-Port Ball Valve
        • T-Port Ball Valve
        • Brass Ball Valve
        • Brass Mini Ball Valve
        • Stainless Steel Mini Ball Valve
      • Flange End Ball Valves >
        • PN10/16 SS316 Flange End Ball Valve
        • ANSI 150# SS316 Flange End Ball Valve
        • ANSI 300# SS316 Flange End Ball Valve
        • JIS 10K SS316 Flange End Ball Valve
        • ANSI 150# Cast Steel Flange End Ball Valve
        • ANSI 300# Cast Steel Flange End Ball Valve
      • Swing Check Valves >
        • ANSI 150# SS316 Swing Check Valves
        • JIS 10K SS316 Swing Check Valves
        • ANSI 150# Cast Steel Swing Check Valve
        • Threaded End SS316 Swing Check Valves
        • Threaded End Brass Swing Check Valves
      • Single Plate Check Valves
      • Dual Plate Check Valves
      • Spring Check Valves
      • Y-Strainers >
        • ANSI 150# SS316 Y-strainer
        • JIS 10K SS316 Y-strainer
        • Threaded End SS316 Y-strainer
        • ANSI 150# Cast Steel Y-strainer
        • JIS 10K Cast Steel Y-strainer
      • Gate Valves >
        • ANSI SS316 150# Gate Valve
        • JIS 10K SS316 Gate Valve
        • Threaded End SS316 Gate Valve (200 PSI)
        • Threaded End SS316 Gate Valve (800 PSI)
        • ANSI 150# Cast Iron Gate Valve
        • JIS 10K Cast Iron Gate Valve
        • ANSI 150# Cast Steel Gate Valve
        • ANSI 150# Forged Steel Gate Valve
        • Threaded End Forged Steel Gate Valve
        • Welded End Forged Steel Gate Valve
      • Globe Valves >
        • ANSI 150# SS316 Globe Valve
        • JIS 10K SS316 Globe Valve
        • Threaded End SS316 Globe Valve (200 PSI)
        • Threaded End SS316 Globe Valve (800 PSI)
        • ANSI 150# Cast Iron Globe Valve
        • JIS 10K Cast Iron Globe Valve
        • ANSI 150# Cast Steel Globe Valve
        • ANSI 150# Forged Steel Globe Valve
        • Threaded End Forged Steel Globe Valve
        • Welded End Forged Steel Globe Valve
      • Butterfly Valves >
        • ANSI 150# Cast Iron Butterfly Valve
    • Low Pressure Fittings >
      • Class 150 Fittings
      • Camlock Fittings
      • Copper Fittings
    • Accessories >
      • Pressure Gauges
      • Stauff Test Couplings
      • Walform Machine
      • GS Retain Ring
      • Anti-bloc Fett
      • Stauff Tube Clean Systems
      • Dowty Seals
      • Stauff Level Gauge
      • Stauff Filler Breathers
  • Catalogues
    • Pipes and Tubes
    • Pipe Clamps
    • Flanges
    • High Pressure Valves
    • High Pressure Fittings
    • Low Pressure Valves
    • Low Pressure Fittings
    • Accessories
  • Contact
  • FAQ


FAQ! Need Help?

Can't find the answers you are looking for?
Here are some of our most frequently asked questions to help you out.  


PRODUCT 

1. wHAT IS THE STANDARD LENGTH FOR EACH TUBE/PIPE?
The tubes and pipes has 6 meters long. 
2. Can I return or exchange the item I purchased wrongly? 
Goods that are sold from our inventory can be exchanged for other items within 7 days after the date on which risk is transferred. No refund of unused credits if exchanged items are of lesser value than the original invoice. 
3. How long is expire of the claims? 
All claims on the part of the client will expire 3 months after the date on which risk is transferred. 
4. What can I do if I found the product fault? 
Defects are to be notified in writing immediately. In the event of justified, immediate notice of defects we are entitled at our choice to remedy the defect or supply a replacement. Replaced parts will become our property.
5. I am not sure the product spec, can anyone assist me?
Definitely, our expert team is ready to help you. 
​You can send us message through link here: rfshydraulics.wasap.my


ORDER & DELIVERY

1. iS THERE ANY MINIMUM ORDER REQUIRE?
No, we do not have minimum order.
2. What are the shipping options?
We offer land doorstep delivery and airfreight shipment to worldwide countries.
3. What are the import taxes, duties, etc. that I have to pay?
We do no charge import duty tax for stock in Malaysia. We have added import tax in single product price for stock delivery from Singapore warehouse.
4. When will I receive my order?
We will arrange forwarder collection within 1 day upon payment received and the delivery process roughly will take 3 to 5 working days, subjected to country custom clearance.
5. i NEED AN ITEM URGENTLY. wHAT CAN i DO? 
You can send us direct message through link here: rfshydraulics.wasap.m
The order purchase and delivery may take less than 3 working days for you to receive physical stock.  
6. Where are you located? 
Our warehouse is located in Johor Bahru, Malaysia while our office is located at Kuala Lumpur, Malaysia.
7. How do I contact your company if my question isn’t answered here?
You can send us message through link here: rfshydraulics.wasap.m
8. DO YOU SHIP LOCALLY AND HOW MUCH WILL IT COST? 
Yes, we ship our products locally in Malaysia. We have factor in product cost and these includes: 
  • Product price
  • Transportation fees
  • Currency conversion
  • Duties and taxes
  • Any other associated costs

PAYMENT 

1. what forms of payment can i use? 
We accept payment via remittance transfer.
2. What currencies do you accept? 
Our default currency is Malaysia Ringgit. We accept Singapore dollars and United States dollars.
3. Will I be charged for this overseas payment transfer? 
Yes, there will be bank charges incurred for overseas payment. The bank charge reference as per below:
- Indonesia (SGD 20)
- Philippines (SGD 35)
- Thailand (SGD 35)
- Vietnam (SGD 35)
- Middle East (SGD 75)


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© 2022 RFS Hydraulics Sdn Bhd. All rights reserved.
  • About
    • Core Values
  • Brands
    • Stauff
    • RFS Hydraulics
    • MHA Zentgraf
    • Eaton
    • AF Hydro
    • Oleo Tecnica
    • Inteva
    • Both-well
    • KPL Industry
    • Nibco
  • Products
    • Pipes and Tubes >
      • Stainless Steel Tubes
      • Stainless Steel Pipes
      • Hydraulic Steel Tubes
      • Copper Pipes
      • Copper Coils
      • Walform Tube
    • Pipe Clamps >
      • Stauff Clamps
      • Tubeclo Tube Clamps
      • Stauff Anti Corrosion Clamps
      • Tubeclo Rubber Insert Clamps
    • Flanges >
      • Hydraulic SAE Flanges
      • Square Flanges
    • High Pressure Valves >
      • High Pressure Ball Valves
      • SAE Flange Check Valves
      • Needle Valves
      • SAE Flange End Ball Valves
      • High Pressure Check Valves
      • ISO 6164 Ball Valves
    • High Pressure Fittings >
      • Compression Fittings
      • Ferrule Fittings
      • Forged Pipe Fittings
      • JIC Fittings
      • Quick Release Couplings
      • Pipe Adapter Fittings
    • Low Pressure Valves >
      • Ball Valves >
        • 1 Piece Ball Valve
        • 2 Piece Ball Valve
        • 3 Piece Ball Valve
        • L-Port Ball Valve
        • T-Port Ball Valve
        • Brass Ball Valve
        • Brass Mini Ball Valve
        • Stainless Steel Mini Ball Valve
      • Flange End Ball Valves >
        • PN10/16 SS316 Flange End Ball Valve
        • ANSI 150# SS316 Flange End Ball Valve
        • ANSI 300# SS316 Flange End Ball Valve
        • JIS 10K SS316 Flange End Ball Valve
        • ANSI 150# Cast Steel Flange End Ball Valve
        • ANSI 300# Cast Steel Flange End Ball Valve
      • Swing Check Valves >
        • ANSI 150# SS316 Swing Check Valves
        • JIS 10K SS316 Swing Check Valves
        • ANSI 150# Cast Steel Swing Check Valve
        • Threaded End SS316 Swing Check Valves
        • Threaded End Brass Swing Check Valves
      • Single Plate Check Valves
      • Dual Plate Check Valves
      • Spring Check Valves
      • Y-Strainers >
        • ANSI 150# SS316 Y-strainer
        • JIS 10K SS316 Y-strainer
        • Threaded End SS316 Y-strainer
        • ANSI 150# Cast Steel Y-strainer
        • JIS 10K Cast Steel Y-strainer
      • Gate Valves >
        • ANSI SS316 150# Gate Valve
        • JIS 10K SS316 Gate Valve
        • Threaded End SS316 Gate Valve (200 PSI)
        • Threaded End SS316 Gate Valve (800 PSI)
        • ANSI 150# Cast Iron Gate Valve
        • JIS 10K Cast Iron Gate Valve
        • ANSI 150# Cast Steel Gate Valve
        • ANSI 150# Forged Steel Gate Valve
        • Threaded End Forged Steel Gate Valve
        • Welded End Forged Steel Gate Valve
      • Globe Valves >
        • ANSI 150# SS316 Globe Valve
        • JIS 10K SS316 Globe Valve
        • Threaded End SS316 Globe Valve (200 PSI)
        • Threaded End SS316 Globe Valve (800 PSI)
        • ANSI 150# Cast Iron Globe Valve
        • JIS 10K Cast Iron Globe Valve
        • ANSI 150# Cast Steel Globe Valve
        • ANSI 150# Forged Steel Globe Valve
        • Threaded End Forged Steel Globe Valve
        • Welded End Forged Steel Globe Valve
      • Butterfly Valves >
        • ANSI 150# Cast Iron Butterfly Valve
    • Low Pressure Fittings >
      • Class 150 Fittings
      • Camlock Fittings
      • Copper Fittings
    • Accessories >
      • Pressure Gauges
      • Stauff Test Couplings
      • Walform Machine
      • GS Retain Ring
      • Anti-bloc Fett
      • Stauff Tube Clean Systems
      • Dowty Seals
      • Stauff Level Gauge
      • Stauff Filler Breathers
  • Catalogues
    • Pipes and Tubes
    • Pipe Clamps
    • Flanges
    • High Pressure Valves
    • High Pressure Fittings
    • Low Pressure Valves
    • Low Pressure Fittings
    • Accessories
  • Contact
  • FAQ